Dashboards That Belong to You
Today we're rolling out customizable home dashboards. Open the widget sheet, pick what matters, and the home screen finally reflects how you actually work.
Dashboards are the first screen most of our users see in the morning. For a long time, that screen looked the same for everyone — a fixed set of tiles, ordered by what we thought was important. That assumption never really held up. A support lead and an ops manager open the same product for very different reasons, and pinning the wrong thing at the top is a small daily tax on both of them.
So we made the home dashboard editable. You can now add widgets from a widget sheet and shape the home screen around the work in front of you. Add a Dashboard Widget
Why a sheet, not a settings page
The instinct was to bury customization in a preferences menu — that's the safe pattern, and it keeps the main surface clean. We tried it. It felt wrong. Customization that lives three clicks away from the thing you're customizing doesn't get used; people put up with the default instead.
The widget sheet sits on top of the dashboard itself. You see your current layout behind it, you pick something, and the result lands where you're already looking. The feedback loop is short enough that experimentation feels cheap, which is the whole point. If a widget doesn't earn its place, you'll notice quickly and swap it out.
What this unlocks
The immediate win is obvious: people stop scrolling past tiles that don't apply to them. The more interesting effect is what it does to the rest of the product. Once the home dashboard is a composition rather than a fixed page, every new surface we ship — a metric, a queue, a status view — has a natural home. We don't have to relitigate the dashboard layout every time we add something; we just ship a widget and let users decide whether it belongs on their home screen.
It also changes how we think about defaults. The starter layout still matters — most users won't customize on day one — but it stops being the ceiling. Power users can build something denser; new users can keep things sparse. Both are fine.
What's next
This release is the foundation. Next we're looking at per-widget configuration (date ranges, filters, the obvious stuff), shared dashboard templates for teams that want a common starting point, and a few new widget types we've been holding back until the customization surface existed. If there's a widget you wish lived on your home screen, tell us — that list is how we'll prioritize what ships next.